jl99 Privacy Policy

When you register and use jl99, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your billing and payment details — such as your GCash number, bank account, or e-wallet information — solely to process PHP deposits and withdrawals on your behalf. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session timestamps to help us secure your account and improve platform performance. Behavioural data such as games played, bets placed, login history, and navigation patterns are recorded to personalise your experience and fulfil our responsible gaming obligations. If you contact our support team, records of that communication — including chat logs and submitted forms — are retained to help resolve your query and maintain service quality. We do not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance.

• Identity data: full name, date of birth, government-issued ID.
• Contact data: email address and Philippine mobile number.
• Financial data: PHP payment method details for deposit and withdrawal.
• Technical data: IP address, device info, browser, session logs.
• Behavioural data: gameplay history, bet records, navigation patterns.

jl99 uses the personal information you provide exclusively for the purposes described in this Privacy Policy and in accordance with applicable Philippine data protection law. Your identity and contact details are used to create and maintain your player account, verify your age and eligibility, and communicate important account-related updates directly to you. Financial data is processed only to execute your requested PHP deposits and withdrawals through our partner payment channels — we do not store full payment credentials on our servers beyond what the transaction flow requires. Technical and behavioural data help us detect suspicious activity, prevent unauthorised access, investigate potential fraud, and fulfil our anti-money-laundering obligations. We also use aggregate, anonymised behavioural data to improve platform features, optimise the games and betting markets on offer, and make the mobile experience smoother for Filipino players. Where you have opted in, we may use your contact details to send you platform news, promotional updates, or responsible gaming reminders — you can withdraw this consent at any time by updating your account notification settings. We will never sell, rent, or trade your personal data to third parties for their own marketing purposes.

• Account creation, verification, and age eligibility checks.
• Processing PHP deposits and withdrawals through local payment providers.
• Fraud prevention, AML checks, and platform security monitoring.
• Platform improvement using anonymised and aggregated behavioural data.
• Optional marketing communications — consent can be withdrawn anytime.

jl99 does not sell your personal data. We share your information only with carefully selected third parties who are essential to delivering our services, and only to the extent necessary for those specific purposes. Our payment processing partners receive the financial details required to complete your PHP transactions; they are contractually bound to protect this data and use it solely for payment execution. Identity verification providers may receive your ID documents and personal details in order to complete mandatory KYC checks as required by applicable regulations in the Philippines. Our hosting and infrastructure providers process technical data in the course of keeping the platform operational and secure, under strict data processing agreements. Where required by Philippine law, court order, or regulatory authority, we may disclose personal data to relevant government bodies or law enforcement agencies. All third-party partners we work with are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond the specific service they provide to jl99. We review our third-party relationships regularly to ensure ongoing compliance with data protection standards.

• Payment providers — for PHP transaction processing only.
• KYC/identity verification partners — for mandatory regulatory checks.
• Infrastructure and hosting providers — for platform operations.
• Regulatory and law enforcement bodies — only when legally required.

jl99 uses cookies and similar tracking technologies to make the platform function correctly, remember your preferences, and gather anonymised analytics that help us understand how Filipino players use the site. Essential cookies are strictly necessary for the platform to operate — they enable your login session, remember your language and region settings, and keep your account secure during your visit. Functional cookies allow us to remember choices you have made, such as your preferred payment method or game category, so you do not have to re-enter them each time. Analytical cookies collect aggregated data about page visits, feature usage, and session duration; this information is anonymised and used only to improve the platform experience. You can control non-essential cookies through your browser settings or by updating your cookie preferences within the platform. Disabling essential cookies may prevent certain features from working correctly, so we recommend reviewing your preferences carefully before making changes. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of jl99.

• Essential cookies: required for login sessions and platform security.
• Functional cookies: remember your preferences and settings.
• Analytical cookies: anonymised usage data to improve the platform.
• No third-party advertising cookies are used on jl99.

As a player based in the Philippines, you have clear rights over the personal data that jl99 holds about you, and we are committed to helping you exercise those rights efficiently. You have the right to access a copy of the personal information we hold on you, and we will provide this within a reasonable timeframe upon a verified written request. If any of your personal data is inaccurate or out of date, you have the right to request a correction, and we will update our records promptly. You may also request the deletion of your personal data where we no longer have a legal or contractual basis for retaining it — note that certain data must be kept for regulatory compliance periods even after account closure. You have the right to object to or restrict specific types of data processing, including the use of your contact details for optional marketing communications. Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer below, and we will respond to your request as quickly as possible.

• Right to access your personal data held by jl99.
• Right to correct inaccurate or outdated information.
• Right to request deletion where no legal retention basis applies.
• Right to object to optional marketing communications at any time.
• Right to withdraw consent for consent-based processing.

jl99 retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy or as required by applicable Philippine law and regulatory obligations. Account data is generally retained for the duration of your active player relationship with jl99, and for a further period after account closure as required for anti-money-laundering, tax, and dispute resolution purposes. Transaction records are kept for the minimum statutory period required under Philippine financial regulations. When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked to an individual. We apply industry-standard technical and organisational security measures to protect your data, including encryption of data in transit and at rest, access controls limiting staff access to personal data on a need-to-know basis, and regular security reviews of our systems and third-party partners. While no platform can guarantee absolute security, jl99 takes its data protection obligations seriously and acts swiftly to investigate and notify affected players in the event of any confirmed data breach. If you have concerns about the security of your account, please contact our support team immediately.

• Data retained only as long as necessary for service and legal obligations.
• Encrypted data in transit and at rest across all platform systems.
• Access to personal data limited to authorised staff on a need-to-know basis.
• Expired data securely deleted or irreversibly anonymised.

jl99 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine data protection regulations. When material changes are made, we will notify registered players through a prominent notice on the platform or via the contact details associated with your account. The date at the top of this page indicates when the policy was last revised, and we encourage you to review it periodically. Continued use of the jl99 platform following a published update constitutes your acceptance of the revised Privacy Policy. If you disagree with any change to this policy, you may close your account in accordance with the process described in our Terms and Conditions. For any questions, concerns, or data rights requests related to this Privacy Policy, please contact our support team at the email address listed in the footer of this page. You may also find answers to common account and data questions on the FAQ page.

• Policy updates will be communicated via platform notice or email.
• Continued use after an update means acceptance of the revised policy.
• Contact support to exercise your data rights or raise privacy concerns.
• Visit the FAQ page for quick answers to common account questions.